This Shipping Policy (“Shipping Policy”) sets forth the procedures and terms that govern the shipping, of orders placed for Firemane’s Products and Services through our online retail platform. By placing an order with Firemane, you agree to comply with the following:

1. Shipping and Delivery

1.1 Shipping Method:

Firemane ships orders using its standard shipping method through a designated carrier. If you wish to use an alternative carrier, please notify us in writing; however, additional charges may apply.

1.2 Estimated Delivery Times:

Delivery times provided on our website are estimates only. Firemane is not liable for delays due to factors beyond its reasonable control, such as carrier delays, customs processing, or adverse weather conditions.

1.3 Export and Shipping Restrictions:

Firemane does not ship to:

• Sanctioned/embargoed countries (e.g., per U.S. export controls or other applicable jurisdictions).

• Restricted end-users (e.g., entities on government watchlists).

• Parties involved in nuclear, chemical/biological weapons, or military drone applications.

Additionally, you agree that Products, Services, or Software shall not be exported, re-exported, or transferred without the necessary government authorization.

2. General

2.1 Customer Inquiries:

For any questions regarding our Shipping Policy, please contact our customer service team at cs@firemane.com. We are committed to providing clear and timely support.

2.3 Updates to the Policy:

Firemane may update this Shipping Policy from time to time. We will notify customers of any material changes via our website or email. Your continued use of our website and services constitutes acceptance of any such changes.